Terms and Conditions

Payment

Credit card payments for online orders are accepted online through USA ePAY's secure payment gateway. You will be directed to a secure page hosted by USA ePAY for payment. Credit card details will be entered directly into a secure USA ePAY payment page. We will not save, nor will we be advised of your credit card details, only advice of your payment.

Delivery

In-stock orders will be sent out within 1-2 working days upon receipt of your payment.

All orders will be delivered by courier. We will advise you either by phone or email if we anticipate any significant delays.

Please contact us if you would like to receive the courier tracking number on your shipped order.

Returns

Please select your product carefully. Products can only be returned for repair or replacement if they are found to be defective. Please contact us at info@edaq.com and request a RAN (Return Authorization Number) which MUST accompany the return.

Privacy

Privacy is a very serious matter for eDAQ Pty Ltd. It is true that in order to process your request, we must know basic contact information such as your full name, address, e-mail address, and method of payment. All required information is kept internally and is never shared with third parties.