Difference between revisions of "Frequently Asked Questions Chart"
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| − | + | === Why can I see steps in my data instead of getting smooth curves? === | |
| + | It is likely that you have chosen a recording range which is too big and you are seeing [https://www.edaq.com/wiki/Basics_of_Data_Acquisition#Digitization digitization]. If your peaks are only a few millivolts high, and you have left the default 10 volt range, you will see stepped peaks; the signal and areas will be inaccurate. You should select a recording range slightly higher than the largest signal you will record. Have a look at the [https://www.edaq.com/wiki/Basics_of_Data_Acquisition#Range Basics of Data Acquisition] application note. | ||
| − | + | === Why has Chart software stopped working with Windows 10? === | |
| + | A new version of Chart software, v5.5.20, has been uploaded to the [https://www.edaq.com/software-downloads eDAQ website]. This version fixes a bug introduced by Microsoft in the Windows 10 "Anniversary Update", which started being sent to computers on the 2nd of August 2016. After updating Windows, Chart was no longer able to run, instead displaying an error about a missing DLL "ext-ms-win-gdi-desktop-l1-1-0.dll". | ||
This is the only change in this version of Chart software and this new version is required if you are using Windows 10. The new version of Chart can be downloaded from [https://www.edaq.com/software-downloads here] | This is the only change in this version of Chart software and this new version is required if you are using Windows 10. The new version of Chart can be downloaded from [https://www.edaq.com/software-downloads here] | ||
Revision as of 17:13, 10 August 2017
Contents
Why can I see steps in my data instead of getting smooth curves?
It is likely that you have chosen a recording range which is too big and you are seeing digitization. If your peaks are only a few millivolts high, and you have left the default 10 volt range, you will see stepped peaks; the signal and areas will be inaccurate. You should select a recording range slightly higher than the largest signal you will record. Have a look at the Basics of Data Acquisition application note.
Why has Chart software stopped working with Windows 10?
A new version of Chart software, v5.5.20, has been uploaded to the eDAQ website. This version fixes a bug introduced by Microsoft in the Windows 10 "Anniversary Update", which started being sent to computers on the 2nd of August 2016. After updating Windows, Chart was no longer able to run, instead displaying an error about a missing DLL "ext-ms-win-gdi-desktop-l1-1-0.dll".
This is the only change in this version of Chart software and this new version is required if you are using Windows 10. The new version of Chart can be downloaded from here
